Terms & Conditions

H.R. Fashion World

Welcome to H.R. Fashion World. By accessing or using our website, services, products, or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Introduction

These Terms & Conditions govern your use of the H.R. Fashion World website and all purchases made through our platform. By using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

Throughout the website, the terms “we,” “our,” “us,” and “store” refer to H.R. Fashion World, while “customer,” “user,” and “you” refer to the visitor or purchaser using our website.

2. About H.R. Fashion World

H.R. Fashion World is a family fashion destination offering stylish and affordable apparel for men, women, and kids. We aim to provide quality fashion products, excellent customer service, and a smooth shopping experience for every customer.

3. Eligibility to Use

By using this website, you confirm that:

•         You are at least 18 years old or using the website under the supervision of a parent or guardian.
•         The information provided by you is accurate and complete.
•         You will use this website only for lawful purposes.
•         You will not misuse, damage, copy, or interfere with the website or its operations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any misuse or suspicious activity is detected.

4. Product Information

We make every effort to display product colors, designs, fabrics, sizes, and details as accurately as possible. However:

•         Actual product color may slightly vary due to screen settings and lighting.
•         Product availability may change without prior notice.
•         Minor variations in stitching, embroidery, print placement, or fabric texture may occur.

All product descriptions, pricing, and offers are subject to change at any time without notice.

5. Pricing Policy

•         All prices displayed on the website are in Indian Rupees (INR).
•         Prices are inclusive of taxes as mentioned on the product page.
•         We reserve the right to modify prices at any time without prior notice.
•         In case of pricing errors, H.R. Fashion World reserves the right to cancel the order.

Fixed-price products and discounted items are strictly non-negotiable.

6. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation through email, SMS, or WhatsApp. However, order confirmation does not guarantee order acceptance.

H.R. Fashion World reserves the right to:

•         Cancel or refuse any order at any time.
•         Cancel orders due to stock unavailability, incorrect pricing, technical issues, or suspected fraudulent activity.

If payment has already been made for a cancelled order, the refund will be processed as per our refund policy.

7. Payment Terms

We accept secure online payments through trusted payment gateways.

Accepted payment methods may include:

•         UPI
•         Debit Cards
•         Credit Cards
•         Net Banking
•         Wallet Payments
•         Cash on Delivery (where applicable)

Customers are responsible for providing accurate billing information.

H.R. Fashion World is not liable for failed transactions caused by banking issues, payment gateway failures, or incorrect payment details entered by the customer.

8. Shipping & Delivery

We strive to deliver orders within the estimated delivery timeline. However, delays may occur due to:

•         Courier service delays
•         Weather conditions
•         Festivals or public holidays
•         Unexpected operational issues
•         Remote delivery locations

Important Shipping Conditions:

•         Delivery timelines are estimates and not guaranteed.
•         Customers must provide accurate delivery details.
•         Additional shipping charges may apply for remote areas.
•         Once shipped, orders cannot be modified.

Risk of product ownership transfers to the customer upon successful delivery.

9. Exchange Policy

At H.R. Fashion World, customer satisfaction is important to us. Exchanges are accepted only under the following conditions:

Exchange Eligibility • • • • • •

Exchange requests must be made within 24 hours of product delivery.

Products must be unused, unwashed, undamaged, and returned with all original tags intact.

The original bill/invoice is mandatory for all exchange requests.

The customer is allowed to exchange the product only once against the invoice. Only the size or color of the product can be exchanged. Exchanges are subject to stock availability.

Strict Exchange Conditions The following items are not eligible for exchange: • • • • •

• Products requested after the permitted exchange period.

White-colored garments. Ethnic wear and special occasion wear. Innerwear, accessories, and customized products.

Discounted, clearance, fixed-price, or promotional items.

If the security tag is found broken or removed, exchange or return of the item will not be accepted under any circumstances.

H.R. Fashion World reserves the right to reject any exchange request if the returned product does not meet the above conditions.

10. Return & Refund Policy

H.R. Fashion World currently provides exchange-only services on selected products. Direct cash refunds are generally not available unless specifically approved by the management.

Refunds, if applicable, may only be processed under the following circumstances:

• Wrong product delivered
  • Defective or damaged product received
  • Order cancelled by H.R. Fashion World

Approved refunds will be processed within the next 5 working days. However, the actual refund timeline may vary depending on the payment method and banking procedures.

11. User Conduct

Users must not:

•         Use the website for illegal or unauthorized purposes.
•         Upload malicious software or harmful content.
•         Attempt to hack, disrupt, or damage the website.
•         Use false information or impersonate another individual.
•         Post abusive, defamatory, or offensive content.

Violation of these conditions may result in account suspension, legal action, or permanent restriction from using our services.

12. Intellectual Property Rights

All website content including:

•         Logos
•         Brand name
•         Product images
•         Graphics
•         Text
•         Website design
•         Promotional material

are the exclusive property of H.R. Fashion World and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, resale, or commercial use of website content is strictly prohibited.

 

 

13. Privacy & Customer Information

Customer information shared with us is handled responsibly and securely.

By using our website, you consent to:

•         Collection of necessary customer information
•         Use of contact details for order updates and promotional communication
•         Secure processing of transactions

We do not intentionally share customer information with unauthorized third parties except where required for payment processing, delivery, or legal compliance.

14. Promotional Offers & Discounts

All promotional campaigns, discounts, coupon codes, festive offers, and sales are subject to specific terms.

H.R. Fashion World reserves the right to:

•         Modify or cancel offers without prior notice
•         Reject misuse of coupons or promotional benefits
•         Limit offers to selected products or customers

Offers cannot be combined unless specifically stated.

15. Limitation of Liability

H.R. Fashion World shall not be held liable for:

•         Indirect or incidental damages
•         Delays caused by third-party logistics partners
•         Losses due to technical website interruptions
•         Color differences caused by device screens
•         Customer misuse of products

Our maximum liability shall not exceed the purchase value of the product ordered.

16. Third-Party Services

Our website may contain links or integrations with third-party services including payment gateways, courier companies, or social media platforms.

We are not responsible for:

•         Third-party website content
•         Security practices of external platforms
•         Delays or failures caused by third-party services

Users are advised to review third-party policies separately.

17. Force Majeure

H.R. Fashion World shall not be responsible for delays or failure in performance caused by circumstances beyond reasonable control, including:

•         Natural disasters
•         Government restrictions
•         Strikes
•         Pandemic situations
•         Transportation disruptions
•         Technical failures

18. Changes to Terms & Conditions

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Customers are encouraged to review this page periodically for updates.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the appropriate courts in Delhi, India.

20. Contact Information

For any questions, support, complaints, or exchange-related assistance, customers may contact:

H.R. Fashion World

•         Customer Support:+91 73033 73727
•         Email: support@hrfashionworld.in
•         Store Location: D-3/5, opp CENTRAL PARK,LAL QUARTER, Krishna Nagar, Delhi, 110051
•         Business Hours: 11:30 AM – 10:00 PM

We appreciate your trust in H.R. Fashion World and thank you for shopping with us.

Final Note

By continuing to browse or purchase from H.R. Fashion World, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing H.R. Fashion World — Your Family Fashion Destination.